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FAQs
Frequently Asked Questions.
Whether you’re seeking guidance on selecting the perfect gift, curious about our ethical practices, or simply want to know more about our craftsmanship, you’ll find the answers you need right here.
Shipping Worldwide
We deliver your cherished pieces to your doorstep, no matter where in the world that may be.
Flexible Payment
Flexible payment options to suit your preferences.
Secure Payment
Shop with confidence knowing your payments are safeguarded by state-of-the-art security measures.
Your package was shipped using our trusted courier partners to ensure safe and timely delivery.
Delivery times vary based on location and shipping method. You can track your order for real-time updates.
For information on returns, exchanges, or addressing any concerns, please refer to our Returns and Complaints policy in our FAQs section.
Contact our customer support as soon as possible to inquire about order modifications or cancellations.
You’ll receive your invoice via email shortly after your order is processed.
Delivery times vary based on your location and selected shipping method. Check our Shipping and Delivery page for estimated time frames.
Please review our Returns and Exchanges policy for detailed instructions on the return process.