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Privacy Policy
At Mellow, safeguarding your privacy and ensuring the security of your personal information is a fundamental commitment. This Privacy Policy elucidates how we collect, employ, and protect your data when you engage with our website or utilize our services.
1. Information We Collect:
a. Personal Information: During your interactions with our website or services, we may gather personally identifiable information, including your name, email address, phone number, and shipping address. This information is crucial for order processing and effective communication.
b. Payment Information: To facilitate transactions, we may collect payment details such as credit card numbers or digital wallet information. We employ secure payment gateways to safeguard your financial data.
c. Usage Data: Information concerning your interactions with our website, including pages visited, products viewed, and your IP address, is collected. This data aids us in enhancing our services and refining your user experience.
2. How We Use Your Information:
Order Fulfillment
Your personal and payment information is used to process and deliver orders, offer customer support, and relay order updates.
Website Improvement
We analyze usage data to augment our website’s functionality, user experience, and content.
Marketing
With your consent, we may send promotional emails, newsletters, and offers. You have the option to opt-out of these communications at any time.
3. Data Security:
We deploy industry-standard security protocols to shield your personal information from unauthorized access, disclosure, modification, or destruction. Your payment information is encrypted through Secure Socket Layer (SSL) technology.
4. Data Sharing:
Your personal information is not sold, traded, or leased to third parties. However, we may share your data with trusted service providers, such as shipping companies, payment processors, and marketing partners, exclusively for the purpose of delivering our services.
5. Cookies and Tracking:
We employ cookies and similar technologies to collect data pertaining to your browsing behavior on our website. Cookies heighten your user experience and enable us to analyze website traffic. You can manage your cookie preferences via your browser settings.
6. Third-Party Links:
Our website may incorporate links to third-party websites. We bear no responsibility for their privacy practices, and we encourage you to review their respective privacy policies.
7. Access and Control:
You possess the right to access, rectify, update, or delete your personal information. To exercise these rights or if you have any privacy-related concerns, kindly get in touch with us using the contact information provided below.
8. Changes to this Privacy Policy:
We may periodically amend this Privacy Policy to reflect alterations in our practices or legal prerequisites. The updated policy will be posted on our website with the “Last Updated” date.
9. Contact Us:
For inquiries, concerns, or requests pertaining to this Privacy Policy or your personal information, please reach out to us at the following contact details:
By engaging with our website and services, you implicitly consent to the terms outlined in this Privacy Policy.